When setting up a call centre that makes use of Asterisk one of the larger expenses comes from the cost per call centre seat. In many cases each agent get his own computer that will allow them to do post and pre call work, fill out forms and other admin tasks to close calls and deals. It is also often used to provide the agent with a soft-phone to make calls.

Besides the upfront costs that this entails there is the issue of ongoing maintenance and agents messing up their phone setting leading to significant down time and lost productivity. Now a new product allow you to turn 1 PC into 10 workstations. Each agent get their own workspace and phone! That is a 10 time reduction in the up-front cost per seat, and is a much more significant saving over the long term with less hardware and machines to maintain! Userful desktop is supplied in South Africa by Green Computing. Below is a video showing off the capabilities of Userful Desktop. Seems like it can be used in many places not just call centres.